詢問處 Information Centre
瀏覽指引
Instructions to use the web browser
常見問題
Frequently Asked Questions
技術支援
Technical Support
瀏覽指引 Instructions to use the web browser

請用最新的瀏覽器和操作系統:Google Chrome,Firefox,MS Edge,Safari 或 Opera 的最新版本。
Please use the most up-to-date browser and operating system: Newest version of Google Chrome, Firefox, MS Edge, Safari or Opera.

請確保互聯網連接速度超過500 Kbps。
Please ensure good Internet connection with 500+ Kbps.

如果使用移動設備,建議用穩定的Wi -Fi 連接。否則,需要使用數據連接。
If you are using mobile device, please ensure stable Wi-Fi connection.
Otherwise, please use mobile data for connection.

如果突然無法使用音量按鈕調整音量,請檢查瀏覽器或裝置是否已開啟音效/音量,或重新啟動瀏覽器或裝置。
Please make sure that the sound/volume is enabled on your browser or device, or you may try to restart your browser or device.

如果想用整個屏幕觀賞影片,請按一下影片播放器右下角「全螢幕」圖示進入或退出全螢幕模式。
If you want to watch videos on the entire screen, please click 'Full Screen' button on the bottom-right corner of the video player, you may also exit full screen by clicking the same button.

常見問題 Frequently Asked Questions
Q: 打開PDF時,受保護的視圖是什麼意思?
What does protected view mean when I open a PDF?
A: PDF文件可能會在受保護的視圖中打開。在“受保護的視圖”中,你將在PDF檔視窗頂部看到一個黃色欄。點擊選項,信任此主機以啟用導航欄。
PDF files may open in Protected View. In Protected View, you will see a yellow bar at the top of the document window. Click Options, Trust this host always to enable the navigation bar.
Q: 在電腦中觀看視頻需要哪些軟件?
What is the required Plug-ins for viewing the video in computer?
A: 請安裝最新版本的Flash Player。
Please install the latest version of Flash Player.
技術支援 Technical Support
Please leave a message.
Agents are not available at this time. Please leave a message.